Orders are sent via the U.S. Postal Service. If you prefer another method of shipment, please specify that in the comments section of check out.
Orders typically ship with 2 - 14 days after the order is received. Standard delivery normally takes 3-7 business days.

Standard Delivery

FREE Shipping (regardless of quantity)		$0.00
Outside of the US are a standard $5.00

Second Day or Overnight Delivery

Feel free to request second day or overnight delivery for an additional charge. Please call me at 1-360-620-4628 to determine the additional charges.

NOTE: The above rates apply if all items are shipped to one address. If we are shipping to two or more addresses, the above rates apply for each address.

Returns & Exchanges

I want you to love your jewelry purchase from www.byleahwong.com! If for any reason you are not 100% satisfied with your jewelry product purchased on my website, please feel free to return it within 30 days of receiving the order. All purchases made at a show are exchangeable within 30 days of purchase.

Please indicate your reason for returning the item(s) on a copy of the receipt you received with your purchase. Drop your package in the U.S. Mail in a padded envelope. To ensure a speedy handling of the return, please send me an e-mail to leah@byleahwong.com.

Please do not send the package COD, as we do not accept returns shipped COD. Credit card refunds will be reflected on your billing statement with 1 billing cycle.

The purchase price of the merchandise will be credited back to your original method of payment.

* Special Orders: If you feel you would like a length that is not one of the standard lengths offered, please mention the length that you want in comments box before you check out. There will be an additional charge for lengthening necklaces longer than 20 inches depending on the extra length and the style. I will contact you by e-mail after the order is placed with the additional charge.

Address for returns:
Leah Wong
Returns Department
P.O. Box 854
Liberty Lake, WA 99019

Payments Options

For your convenience you can pay with the following major credit cards: Visa, MasterCard, American Express, and Discover.

I also accept checks, or money order as a valid form of payment. For this service, please mail your order form and payment to us at:

Leah Wong
P.O. Box 854
Liberyt Lake, WA 99019

Privacy & Security

I am committed to your personal security and privacy. Any information that is collected at www.byleahwong.com is used for the express purpose of making your future visits more worthwhile.

If you have given me your email address online, we will send you emails that will be of interest to you. Let me know if you would ever like to be removed from the email list.

Security

Ordering from my site is as secure as ordering via a catalog or using your credit card at your favorite local restaurant. The media has played a large role in accelerating the myth that online shopping subverts your personal information any more than shopping anywhere else. If you shop from trusted merchants with an established brand, your online experience should be worry free.